This policy covers fractpros.com ("FractPros," "we," "us"). It applies to business owners who use the site, CFOs who claim or create a profile, and clients who leave testimonials. Questions or requests go to support@fractpros.com.
The short version
- We collect only what we need to run the directory, make introductions, verify CFOs and take membership payments.
- We don't sell your personal information, and we don't share it for cross-context behavioral advertising.
- We don't use advertising or analytics trackers.
- You can ask us to see, correct or delete your information at any time.
What we collect and why
| Who | What we collect | Why |
|---|---|---|
| Business owners requesting introductions | Name, company, email, revenue range, timeline, industry, and what you need help with | To pick CFOs who fit and introduce you to them |
| CFOs claiming or creating a profile | Name, role, firm, email, mobile phone, LinkedIn URL, CPA license number (optional), and the profile details you add: bio, engagement types, pricing range, client sizes, industries, areas, calendar link | To verify you, run your membership, and publish your profile once verified |
| CFO members (payments) | Stripe customer and subscription IDs and payment status. Stripe handles your card; we never see or store card numbers. | To start, renew, pause or cancel your membership |
| Clients leaving testimonials | Name, title, company, testimonial text, how long you've worked with the CFO, and email | To confirm you're a real client. Your email is never published; your name, title, company and testimonial are, with your consent. |
| Anyone who signs in | Email address and sign-in records | To send secure, password-free sign-in links |
| Anyone who visits | Standard server logs (IP address, browser type, pages requested) | To keep the site running and secure |
The cost calculator and the quiz run entirely in your browser. We don't store your answers.
What's public
Verified CFO profiles and approved testimonials are public, which is the point of a directory. Unclaimed profiles contain only business information the firm already publishes on its own website. See our Listing & Verification Policy for how those are built and how to remove one.
Who we share information with
- CFOs you ask to be introduced to. If you request introductions, we share your request with the two or three CFOs we suggest so they can contact you.
- Service providers that run the site for us: Google (Firebase hosting, database, sign-in, and email notifications), Stripe (payments), and Google Fonts (typefaces load from Google's servers, which see your IP address). They process data on our behalf under their own security and privacy terms.
- When the law requires it, or to protect the rights, safety or property of FractPros, our users or the public.
- If FractPros is sold or merged, information may transfer to the new owner under this same policy.
Cookies and local storage
We don't use advertising or analytics cookies. Your browser stores a few items so the site works: your sign-in session, and your progress on the claim and testimonial forms so you don't lose it while you confirm your email. You can clear these in your browser settings at any time.
How long we keep it
We keep owner requests for up to two years so we can follow up on introductions. CFO account and profile data stays while your account is active, and for up to two years after it closes. Payment records stay as long as tax and accounting rules require. Ask us and we'll delete anything we're not legally required to keep.
Your choices and rights
Email support@fractpros.com to:
- See the personal information we hold about you
- Correct something that's wrong
- Delete your information or close your account
- Get a copy of your information in a portable format
- Remove a testimonial you wrote, or an unclaimed profile of your firm
Depending on where you live, including Texas, state law may give you these rights formally. We'll answer within 45 days, and we won't treat you differently for asking. If we turn down a request, you can appeal by replying to our answer, and we'll respond within 60 days.
Security
We use encrypted connections, password-free sign-in links, and database rules that limit each person to their own records. No system is perfectly secure. If a breach affects your information, we'll notify you as the law requires.
Children
FractPros is a business directory for adults. We don't knowingly collect information from anyone under 18.
Changes
If we change this policy, we'll update the date at the top. For material changes, we'll email CFO members before they take effect.